FAQS

  • You must create an account first before making a purchase.
  • We select products by clicking on Add to Cart.
  • Go to the cart to review the order.
  • Fill in the required information (address and phone number).
  • Shows the total value of the order (the price of the products and the value of shipping).
  • Click to complete the request.
  • An e-mail message will be sent stating the completion of the application and its contents.
The customer has the right to return damaged products or goods as a result of manufacturing defects within a maximum of three working days from the date of receipt by sending an e-mail to sales@lo2tagroup.com or calling the Loata company headquarters.
From 9 am to 3 pm.
  • Paiement when recieving.
  • Payment by credit card through the site.
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